Account and login help

Make sure you are using the correct sign-in method and email. If you cannot access your account, contact support with your email and details.

Wallet and balances

Game coins are for gameplay. Reward points are for eligible reward requests. Approved cash balance may be used for eligible withdrawal requests.

Reward Store requests

Reward Store requests can be pending, approved, rejected, or under review depending on eligibility, availability, and app rules.

Withdrawals

Withdrawals may require admin review. Payment holds, account review, or blocked withdrawals can delay or stop requests.

Rewarded ads

Ad rewards are added only when the app confirms ad completion. Poor network or closing an ad early may prevent a reward.

Fair play

Ad abuse, fake activity, duplicate rewards, wallet manipulation, or bug exploitation can lead to review or restrictions.

For the fastest help, use the in-app Contact Support screen and include your account email, category, message, and screenshots if needed.